This is the total cost of shipping based on the information provided. This includes, the weight, dimension, type of product being transported, destination as well as other factors.

Once your parcel is properly documented and officially under our care, we offer your package our GIT(Goods-in-Transit) Insurance. This gives you complete peace of mind in the case of loss or damage to your parcel while in transit with us.

Use this Link to track your parcel

Yes we do. Our Prohibited items are as follows:

Foreign Rice

Hard Drugs; Cocaine, Cannabis, Marijuana, Weed, Tramadol etc.

Money

Filled Gas Cylinder

Contraband goods; this refers to goods that are taken into or out of a country illegally; foreign rice, tyres (fairly used/tokunbo tyres), Okrika clothes ,bags and shoes

Inflammable substances e.g. Gas, Petrol etc.

Live animals e.g. dogs, ram, goats, chicken etc

Perishable foods e.g. fresh vegetables & fruits.

Smoked/Cooked Meat or fish

Frozen foods e.g. chicken, turkey, fish etc.

Generator with Fuel

Matchet & Cutlass

Firearms, parts thereof and ammunition

Red oil

Mirror

Medicine without Nafdac Registration Number

See our various Locations in Nigeria.

For Third party pickup, the following details are required:

A copy of a valid ID card of the original receiver

A letter of authorization/release note stating the parcel ID and Third party's ID card details

Or

The original receiver can send an email with the above details to feedback@guologistics.com

Or

The original receiver can send a copy of their valid ID card to the official WhatsApp number of the station.

All Parcels must be collected within 3days of arrival at our station, failure to pickup will attract a daily surcharge of #200 for smaller parcels and N500 for bulky parcels. Parcels abandoned at station in excess of one calendar year from date of arrival shall be disposed off at the discretion of the carrier.

Yes you can. Kindly contact our customer care line: (+234) 7000-121-000 or reach us Via email: feedback@guologistics.com

The value of an item is declared by the shipper to company with the purpose of determining charges, establishing the limit of company’s liability for damage, loss or delay.

Kindly check Our Services for more information.

Pickup time: 7:30am – 7:30pm daily

Parcel Registration: 6:30am – 8:00pm daily.

For bike deliveries, we accept payment on delivery. However, for deliveries out of state and for heavy goods, payment should be made at the originating station by the sender in cash, POS or via transfer to the GUO Logistics account given.

We deliver to locations where we have presence as listed on our location page

Email: feedback@guologistics.com;

Call: 07000121000.

Prices are determined by weight, size and value of the item. Please visit our Stations for more details.

Yes we do: Kindly call our office lines for assistance.

We offer Express Delivery options with limited availability during peak seasons and holidays. Kindly notify us a day before delivery through our contact lines for assistance.

Firstly, we encourage GUO Logistics customers to track their parcels using our online tracking system. Following this, you will receive an automated SMS notification, sent to the phone number provided by your sender during waybill registration. Please note that there may be a delay in the SMS delivery due to network challenges beyond our control. Additionally, you will also be notified/contacted via the provided channel in the case of any eventuality..

A Valid form of identification e.g. International passport, Driver’s license, NIN Card, Voter’s Card etc. Either Soft or Hard copy.

An Estimated time of arrival will be made available on your receipt during registration.